Unable to Validate Org Credentials

When validating org credentials in any organization other than the org where Copado is installed, you may be redirected to a page with the messages below:

"Please read carefully the message below. You might need to take action in order to solve this problem. Unexpected error: null If you can't solve this problem please log a case on the Success Community at https://success.copa.do"

or

"Please read carefully the message below. You might need to take action in order to solve this problem. In order to validate any Org credential, first you will need to create the Org credential for your Copado user."

This error will be displayed if you try to validate org credentials in an organization before creating and validating org credentials in the org where Copado is installed.

In order to validate org credentials in any organization, you must already have org credentials created and validated in the org where Copado is installed.

Please note this is NOT a new requirement.


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