The organization where Copado is installed is changing instance

Salesforce might decide to move your organization to a different instance with upgraded hardware and software within your region to improve your org’s performance and better position it for growth in the future. This means that your organization will change for example from instance NA37 to NA78.

If Copado is installed in the organization that is changing the instance, all the org credentials for that organization will have to be validated again right after the instance migration. This is only for org credentials pointing to the org that is being migrated.

In order to do that, each Copado user must navigate to the Org Credentials tab, open their org credential for that organization and click on "Set OAuth Authentication". After validating the org credentials for production, if you experience any issue, please contact us at

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