No access to Copado. The Copado Apps and Tabs are not visible.

If a user is not able to see any of the Copado Apps or Tabs in the organization where Copado has been installed, please make sure that the user has a Copado Deployer license assigned.

You can follow the steps below with a System Administrator:

1. Go to Setup | Installed packages
2. Click on Manage Licenses link next to the package Copado Deployer You can see here the users that have been assigned a Copado Deployer license. If the affected user is not listed here, please assign him/her a license.

Please note that this information is only applicable to Production and Developer organizations. In Sandboxes, every single user has access to the Copado Deployer package by default and the Manage Licenses link is not available. If you are having this issue in a Sandbox, please contact our Sales Team at sales@copa.do.

How did we do?