Could not retrieve CI record information.

You might be receiving emails from time to time with the following message:

"Details: *Could not retrieve CI record information. CI record Id: *"

When you try to find the Continuous Integration record in your organization, the record doesn't exist so, why are you receiving these emails?

The reason could be that the Webhook for the CI record was used on your Git repository's side (GitHub, GitLab, BitBucket...). Anytime a change is made to the repository, this one tries to connect with the Continuous Integration record that doesn't exists which causes the email to be sent.

In order to fix this, you need to review the Webhooks added to your repositories looking for the ID of the CI provided in the email and delete it.

How did we do?