No Access to Copado. Copado Apps and Tabs Are Not Visible

If a user is not able to see any of the Copado apps or tabs in the organization where Copado has been installed, please make sure the user has a Copado Deployer license assigned.

If you are a system administrator, follow the steps below:

  1. Go to Setup | Installed Packages.
  2. Click on the Manage Licenses link next to the Copado Deployer package. Here you can see the users that have been assigned a Copado Deployer license. If the affected user is not listed here, please assign this user a license.
Please note that this information is only applicable to production and developer organizations. In sandboxes, every single user has access to the Copado Deployer package by default, and the Manage Licenses link is not available. If you are having this issue in a sandbox, please contact our team at success@copado.com.

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