Could not retrieve CI record information

From time to time you might receive emails with the following message:

"Details: *Could not retrieve CI record information. CI record Id: *"

When you try to find the Continuous Integration record in your organization, the record doesn't exist so, why are you receiving these emails?

The reason for this could be that the Webhook for the CI record was used on your Git repository's side (GitHub, GitLab, BitBucket...). Every time a change is made in the repository, the repository tries to connect with the Continuous Integration record that doesn't exist, which causes the email to be sent.

In order to fix this, you need to review the Webhooks added to your repositories, find the Id of the CI provided in the email and delete it.


How did we do?